Responsible Gambling

Digits 7 Responsible Gambling is our commitment to safe play and clear controls. We aim to keep wagering an enjoyable activity by providing practical tools, user settings and clear guidance so customers can manage time and spend. We encourage honest self-assessment and prompt action when play feels out of control. This page explains the protections available, how to use limits and self-exclusion, signs of problem behaviour to watch for, simple strategies to stay in control, and where to find professional help if needed.

Our Responsible Gambling Principles

Player safety is a core operational requirement. Policies focus on prevention, early intervention and accessible tools. Controls are visible in account settings and written information is clear and direct. Confidential support is available for those who ask. Activity is managed with the customer’s wellbeing in mind rather than promotional incentives.

Player Protection Tools

Deposit and Loss Limits

Set daily, weekly and monthly deposit limits from the account area. Loss limits and wager caps can also be applied. Limits are user-adjustable and designed to keep spend within planned budgets. Limits help manage liability and reduce impulsive top-ups.

Session Time and Reality Checks

Timed session reminders and reality-check notifications are offered. These prompts show elapsed time and recent activity so users can step away if needed. Simple reminders are effective at preventing long, unplanned sessions.

Self-Exclusion and Cooling-Off

Temporary cooling-off and longer self-exclusion options are available. Periods range from short breaks to permanent account closure. Self-exclusion blocks access to games and account functions, and sign-up is straightforward from the responsible gambling page.

Recognising Problem Gambling

Look for signs such as chasing losses, changing sleep or work patterns, borrowing to continue play, hiding activity, or feeling distressed after sessions. Sudden changes in betting size or frequency are also warning signs. Early recognition supports quicker steps to reduce harm.

Staying in Control

Create a budget before you log in and stick to it. Use available limits and set realistic session times. Avoid using gambling to manage mood or stress. If you notice urges to increase play after losses, pause and review limits or take a cooling-off period.

Professional Help and Support

If gambling causes distress, seek professional help. Links and contacts for Australian services such as Gambling Help Online and Lifeline are provided. Counselling, helplines and local support groups offer free, confidential assistance. Immediate help is recommended if wellbeing or safety is at risk.